1. Acceptance of Terms
By accessing https://chandransteels.com and https://chandransteelsonline.com, you agree to be bound by these Terms of Service, all applicable laws, and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2. Product Information & Pricing
Accuracy: We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. If a product is listed at an incorrect price, Chandran Steels reserves the right to cancel any orders placed for that product.
Customization: For custom-designed kitchen equipment, specifications agreed upon during the consultation phase are final once production begins.
Taxes: All prices listed are inclusive of GST (where applicable) unless stated otherwise. Shipping charges will be calculated at checkout.
3. Payments & Security
Payment Methods: We accept major credit/debit cards, UPI, Net Banking, and select EMI options.
Security: Payments are processed through secure third-party gateways. Chandran Steels does not store your full card details or banking passwords.
4. Shipping & Delivery
Global Reach: We ship to 30+ countries. International customers are responsible for any customs duties or import taxes levied by their respective countries.
Timeline: While we offer “Free Fast Express Delivery” on select items, delivery timelines are estimates and not guaranteed, especially for bulky industrial equipment.
5. Returns, Refunds, and Cancellations
Cancellation: Orders can only be cancelled before they are dispatched. Once shipped, the return policy applies.
Returns: We accept returns for manufacturing defects or damaged items within [e.g., 7 days] of delivery. Items must be unused and in original packaging.
Non-Returnable: Custom-fabricated steel items and certain heavy machinery may not be eligible for return unless a technical defect is confirmed by our team.
6. Intellectual Property
All content on this website, including but not limited to the Chandran Steels logo, product designs, photographs, and text, is the property of Chandran Steels and is protected by Indian and international copyright and trademark laws. Unauthorized use of any materials is strictly prohibited.
7. User Accounts & Conduct
Account Security: Users are responsible for maintaining the confidentiality of their account credentials.
Prohibited Use: You may not use the site for any unlawful purpose, to transmit viruses, or to scrape data. We reserve the right to terminate accounts that violate these terms.
8. Limitation of Liability
Chandran Steels shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Our maximum liability is limited to the amount paid for the specific product in question.
9. Governing Law & Jurisdiction
These terms are governed by the laws of India. Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.
10. Contact Information
For any questions regarding these Terms of Service, please contact us:
Email: info@chandransteels.com
Phone: +91 99440 22214
Address: Chandran Steels, SIDCO, Eachanari, Coimbatore – 641021, Tamil Nadu, India.